Quick answers to common Karaokeware product, licensing, installation,
and support questions.
All of our software products are currently offered as downloadable products only. The purchasing process involves simply downloading and installing the EVALUATION versions of each applicable product onto the computer you intend to utilize, giving them a good test drive (evaluation), and when ready to purchase, simply return to our website and complete the fast and fully secure online purchase process.<br><br>
Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions to Activate your new Software.
Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions to Activate your new Software.
Important!!!
E-mail systems today are using more and more filtering schemes to try to keep spam out of their users' inboxes. Sometimes they accidentally filter the e-mail that you want to receive. In many cases you are NOT notified, and neither are we, that e-mails from Karaokeware didn't get through.
Therefore, if you have not received your instructions in your Email Inbox within a few minutes, Check your SPAM folder.
Your Purchase Receipt and Activation Instructions are sent immediately following the successful completion of your online purchase transaction!
IMPORTANT!!!
E-mail systems today are using more and more filtering schemes to try to keep spam out of their users' inboxes. Sometimes they accidentally filter the e-mail that you want to receive. In many cases you are NOT notified, and neither are we, that e-mails from Karaokeware didn't get through.
Therefore, if you have NOT received your Purchase Receipt or Activation Instructions within your Email Inbox within a few minutes, Check your SPAM folder.
For further assistance you may Email our Sales Department at sales@karaokeware.com or dial +1 (954) 678-5899 on weekdays between the hours of 11am to 3pm EST and we'll be more than happy to assist you.
Yes absolutely!
All of our software products are currently offered as "downloadable" products only and you may simply download and install the "Evaluation" versions of each applicable product onto the computer you intend to utilize and give them a good test drive (evaluation) prior to purchasing.
When ready to make your purchase, simply return to our Website and complete the fast and fully secure online purchase process.
Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions.
While in the Evaluation Mode of any of our Software applications any changes will remain intact and automatically be integrated into the "Fully Activated" version of the Software," as long as you are Activating the application on the same computer system as the changes were originally made.
If you are having trouble activating your Software or any other Support related issue, simply visit the Support Page on our Website at http://www.karaokeware.com/support.html and click on the tab "Submit an Online Support Request" (and follow the on screen instructions).
Software Revisions/Upgrade Policy:
Minor Program Revisions will be provided for free download to registered users of the applicable MAJOR version. *
MAJOR version upgrades will be provided free of charge to all registered users that purchased the previous MAJOR version within 60 days prior to the release of the latest MAJOR version. Significant discounts are available to all other registered users of previous MAJOR versions toward upgrading to the latest MAJOR version.
Other updates will be available at special pricing directly from Karaokeware
*Trial software includes email and on-line support for the duration of the trial period
Support for free software is limited to self-service support resources(FAQ, Knowledgebase) only. There is no email support available for free software.
NOTE: This information may also be found on the Support Page of our Website from the Software Revisions tab "under the topic" Software Revisions/Upgrade Policy:
Simply visit the Support Page of our website at http://www.karaokeware.com/support.html and select the "Software Downloads".
You may contact us via postal mail at:
Karaokeware Inc.
5965 Stirling Rd.
Suite 119
Davie, FL 33314-7225
